Processing times: Website gift-card orders are not issued automatically. They are processed during our opening hours. Please allow 24–48 working hours for processing and activation; orders received during weekends, bank holidays or periods when we are closed may take longer. For physical cards, this processing time is before dispatch, and delivery time is additional. Gift cards bought in-store or by telephone are issued during the transaction while we are open.
How to Redeem: Detecnicks gift cards can be redeemed against eligible physical products sold directly by Detecnicks through our website, in our shop, or by telephone. They cannot be used to purchase products through third-party marketplaces, including but not limited to eBay. Gift cards can be redeemed online, by telephone or in-store.
Gift cards are valid for one year from the date of issue.
Please make sure you have read and understood our Gift Card Terms and Conditions before purchasing.
Postage: When a physical gift card is ordered on its own, a £3.99 postage charge applies. It will be sent by Royal Mail Tracked 24 to the delivery address provided with your order.
If you order a gift card with other items, the separate £3.99 gift-card postage charge will not apply. The gift card will be sent with the rest of your order. The delivery service—Royal Mail, DPD or UPS—and any applicable postage charge will depend on the items purchased.
Physical gift cards are activated and dispatched during our opening hours.
If you’d like the gift card sent to a different address, please include the full address in the additional comments box when ordering.
Other amounts are available to purchase over the phone or instore - please call on 01243 545060 or email us at sales@detecnicks.co.uk | 
