Terms & Conditions

Please read the following statements carefully as the use of the web site means you accept & agree with them. This does not affect your statutory rights as a shopper.

Shopping with detecnicks.co.uk

Products displayed on this site may be purchased by following all ordering steps on line.

On receipt of confirmation from World Pay that your order payment has been completed we will manually review the Roman Cart order and e-mail you confirmation of delivery method and date of the items dispatch.

Prices

All prices are shown on the website in GBP (British Pounds).

Prices include VAT.

VAT content is detailed in the shopping basket.

We try to ensure that all prices displayed on the web site are accurate. We also only display items which are in stock and which can be disatched to you within two working days of your order. If we are unable to supply an item which you have ordered we will notify you as soon as we can after receiving your order. In this event you may cancel your order and a full refund of any monies paid will be made.

Postal charges for all items are individually detailed alongside the items. There is a maximum shipping cost for multiple orders in the U.K. of £10.00 and £30.00 for Europe, which is restricted in the shopping basket.

Payment

You can pay by any of the cards accepted by "Worldpay". Your credit card details are not passed to us, purely a confirmation of a payment received to our account with "World Pay".

Delivery

We will deliver goods to addresses within the U.K. and EU.

We aim to delivery goods to destinations within the U.K. in 2-3 working days, please allow up to 7 days if you are advised that Royal Mail is the method of delivery. Most bulkier items are delivered by courier on a next working day signed for delivery service. For international orders please allow up to 10 working days, though most can be delivered within 3-4 working days.

Whilst every effort will be made to adhere to this timetable we will not be liable for any loss caused to you by late delivery. If the goods have not been delivered to you within the time stated, please contact us by telephone or e-mail. We will try to ensure you receive your order as quickly as possible, or if you wish you may cancel your order and we will refund you any money which you have paid.

Returns

Although we believe you will be happy with your purchase, there may be occassions when you feel it necessary to return an item. 

If you return a product within 10 days in the condition it was received, a full refund of any sum paid
will be made. All you pay for is the return postage cost of the goods. If you return an item to us which is faulty, which you did not order or for any other reason which is our fault, we will either replace the goods or return your money.

If you wish to return goods, please contact us first and we will inform you of our returns procedure.

Our Responsibilty

We will not be responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control.

We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.

You will be responsible if you use this website in breach of these terms of use for any loss that you cause to us as a result of your misuse.

We cannot promise that our website will be uninterupted or error free.We are not responsible to you if we are unable to provide our internet services for any reason beyond our control.

Data Protection

Detecnicks Ltd only use the information we collect about you lawfully (in accordance with the data protection act 1998). All information is collected solely to complete the transaction at the time the information is given and is not retained for any other purpose. We do not sell or pass your information to any other individuals or companies.

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